ASQ's Root Cause Analysis Nationwide Training Price:  $900- $1,399

MSQPC's Public Virtual Training Low Cost: $399.00 per person. Class size is limited to 20 students. Chamber Members, $349.00 per person.

Call for In-house prices.

Course Overview

• The difference between problem solving and root cause analysis
• Some common problem solving models and their weaknesses
• Five steps for performing root cause analysis
• Critical tools for performing root cause analysis

Course Objectives

• Enhance problem solving effectiveness by providing a model for more deeply analyzing problem situations.
• Clarify the difference between analytical and creative thinking, and when each is most useful.
• Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved.
• Expand the range of tools available for analysis of problem situations. 

Who Should Attend Root Cause Analysis Training?

Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. It is recommended that participants have some previous experience with the seven QC tools (pareto, flowchart, cause & effect diagram, histogram, run chart, check sheet & scatter diagram). 

Course Outline

• Differences between Root Cause Analysis (RCA) and problem solving - Effective Models for RCA
• Selecting and Defining a Problem
• Understanding a Process
• Identifying Possible Causes
• Data Collection and Analysis
• Role Play – Consulting for RCA
• Practice – Case Studies
• The Rest of the Problem Solving Process