Who We Are

The Mid-South Quality Productivity Center (MSQPC) is a partnership of the Greater Memphis Chamber and Southwest Tennessee Community College with a mission to champion market excellence. We are also a Tennessee Board of Regents Center of Emphasis.

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Our Mission

To champion market excellence for organizations in Memphis, the Mid-South region, and globally, by offering Baldrige-based assessments, consulting, quality/productivity enhancements, corporate development and employee development.

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Recent News

Leadership Insights from the Baldrige Award-Winning City of Germantown (TN)

Sep 14, 2021

MSQPC introduced the City of Germantown to the Baldrige Criteria and helped to guide them through the process over an 8 year period that helped them to ultimately with the nation’s highest Quality Award during 2019.

Blog By Christine Schaefer

When the City of Germantown (TN) was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious, Presidential award for organizational excellence.

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HopeWorks 2020 Challenge Level Quality Cup Award Winner

Aug 03, 2021

The awarding of the Chamber Quality Cup Award took place at the HopeWorks Open House held on August 2, 2021.

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