Platinum (Organization Award)

Based on the Malcolm Baldrige National Quality Award

Platinum (Organization Award)

Based on the Malcolm Baldrige National Quality Award

 Download the application by clicking here


The Mid-South Quality and Productivity Center presents a Regional Quality Cup Award which is aligned with the Malcolm Baldrige National Quality Award Criteria. This award will be given to an organization that has shown exemplary performance and results in seven categories of consideration and through their practices will serve as an excellent role model for other organizations. Organizations will be recognized for their notable performance and sustainable results.

An organization must address these seven categories:

  1. Leadership
  2. Strategic Planning
  3. Customer Focus
  4. Measurement, Analysis, and Knowledge Management
  5. Workforce Focus
  6. Operations Focus
  7. Results


Submit form with $500.00 application fee ($600.00 for non-members of the Greater Memphis Chamber).

The regional application will be judged by Baldrige-trained examiners.

Regional winners will receive the Quality Cup Award and media coverage.


Mail applications to:

Dr. Donald Fisher

MSQPC—The Quality Center 

22 North Front, Suite 200 

Memphis, TN 38103


Awards are made to:

    Entire organization;

    Division/Branch of an organization;

    Department within a larger organization;

    For-profit organization;

    Not–for-profit organization;

    City/County government;

    Large and/or Small healthcare organizations;


    School (public/private);

    School district (public/private);

    Manufacturing firms;

    Service firms;

    Small business (service/manufacturing).


Both U.S. and foreign firms and organizations participate in the award process.


 Application must:

    Be accompanied by a completed “Award Application” form;

    Be accompanied by a completed “Organization Profile” form;

    Contain narrative responses that clearly respond to the seven criteria statements under each of the 7 categories;

    Discuss your approach and breadth of deployment;

    Have documented results;

    Be submitted in four hard copies and an electronic format on disk or CD-ROM (submitted with the hard copies);

    Be submitted on 8 ½” x 11” paper, with 1-inch margins and in no less than 12-point type;

Responses are limited to:

No more than 12 pages are accepted for the application plus the Award Application form and the Organization Background form (note: the Award Application form and the Organization Profile form are NOT considered as part of the 12 page application limit).


We will judge all award applications methodically:

A panel of judges consisting of respected business leaders who are Baldrige trained will review and evaluate all award applications;

Consistent evaluation guidelines and procedures will be used by the panel of judges. The panel of judges’ decision is final.


Initial application review: by a panel of judges

Awards Ceremony: April 2, 2019

Application forms must be signed to certify accuracy of submission by the highest ranking official within the organization.



Applicants will be provided with the judges' comments for each of the judging criteria, including:

Identification of the applicant’s overall strengths and opportunities for improvement issues;

Recommendations for short-term and long-term Strategic Planning