The Mid-South Quality Productivity Center

       MSQPC - The Quality Center -
is among the nation's leading
Quality and Productivity Centers
in the global marketplace.

22 North Front Street, Suite 200, Memphis, TN 38103
 Phone: 901.543.3530  /  Fax: 901.543.3510

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Process Activated
Training System® !

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MSQPC - The Quality Center -

is a partnership of the Memphis Regional Chamber and Southwest Tennessee Community College with a mission to champion market excellence through Baldrige assessments, ISO 9000 initiatives, benchmarking and consulting and training programs. We are also a Tennessee Board of Regents Center of Emphasis.

Kaizen Workshop (October) Sold Out --Register for the 2007 workshop!
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New!  MSQPC Wins Prestigious TBR Award!

L-R: Chancellor Charles Manning; Dr. Donald C. Fisher, Executive Director, MSQPC; Dr. Loretta Dale, Director of Training, MSQPC; Regent Vice Chair Fran Markum; Regent Howard Roddy; and Dr. Nate Essex, President, Southwest TN Community College.

Mr. Masaaki Imai, founder of the KAIZEN Institute, and known as the “Lean Guru” and the father of Continuous  ... (more)

Featured Workshops!

We are offering new workshops on ISO standards:
Two-Day Root Cause Analysis Workshops!
February 26-27, 2007

Check it out and register today!

Six Sigma Green Belt!

Our next Six Sigma Green Best Workshop is scheduled for September 11-15 and October 30-Nov 2, 2006! (More information)

Six Sigma Black Belt!

MSQPC is now partnered with Smarter Solutions to offer Black Belt Training in Memphis, TN! The course consists of four 5-day training sessions conducted over four months. Next Session will begin in the spring of 2007. Chamber members are eligible for a discount! (More info).

Puttin' on the Ritz!


(Patrick Mene, Claudia Gluck, Dr. Donald Fisher, Nicolas Gueissaz)

MSQPC hosted a benchmark visit for Gate Gourmet International (Zurich, Switzerland) to the Ritz-Carlton Hotel Co. headquarters ....

New Baldrige Book!

Homeland Security Assessment Manual: A Comprehensive Organizational Assessment Based on Baldrige Criteria ....
See also this related article ...!

Beyond The Bounds

A series of Baldrige-based
self-assessment books for
Schools, Healthcare, Manufacturing, and
service organizations.
NEW! Now for
Higher Education, too!

by Dr. Donald C. Fisher.

New!

Beyond The Bounds
For Education!

 Baldrige-based ...

Quality Cup Award:

Information Page
Nomination Form
 2008 Quality Cup Winners!

     

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September 5, 2008