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2002 Memphis Regional Quality Cup Award Winners
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Buckman
Laboratories
Summit Level
Buckman’s Returns Reduction Team used the Buckman Team Toolz
process to tackle its problem solving. Based on the team’s solutions, the pounds of
returned goods have been reduced approxi- mately 55%. More importantly, key team findings
are now the cornerstone of a company-wide supply chain initiative. Left below, Marc
Jordan, Memphis Regional Chamber President, announces the award as Dr. Nate Essex presents
the Cup to Drew Mohler. Below right are Dr. Donald C. Fisher, John May, Drew Mohler, and
Greg Spencer. |
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Cellular South continuously upgraded and enhanced its Memphis Metro
Area network with the installation of digital wireless technology and added additional
cell sites and repeaters. This upgrade
provided increased network capacity for voice traffic and allowed Cellular South to offer
innovative calling plans, such as its Unlimited Plan and new Free Incoming Calls Plan.
Below are John Redmond, Area Manager (holding the Cup), Bruce Orpet, Marking Specialist,
Tanya Rankin, PR Manager, Marcelina Sermon, Marketing Manager, and Dr. Donald C. Fisher.
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Sears Logistics
Services, Inc.
Challenge Level winner for the
Memphis
RRC Training Team
The Memphis
RRC Team is one of the Take-With Channel units within Sears Logistics Supply Chain. The
success of the RRC Team was achieved through implementing the
Process Activated Training System to
document their best practices and develop a just-in-time training system. Etta Glass,
General Manager (second from right), is accompanied by Toya Stith (holding the Cup),
Douglas Coombs, Quinton Wakefield, Elorise Langs, Walter Black, Chandra Andhe, and Dr.
Donald C. Fisher.
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