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PURPOSE:
The Mid-South Quality and Productivity Center presents
a Regional
Quality Cup Award which is aligned with the Baldrige Award Criteria
and the former RIT/USA Today Quality Cup Award. This award honors
individual teams (six categories) that make exceptional
contributions to their employers’ quality improvement programs. The
winning teams serve as regional and national role models,
encouraging others to accept principles and practices that lead to
continuous improvement and customer satisfaction. The
accomplishments of the 2011 Quality Cup winning teams will be
recounted in an issue of The Chamber E-newsletter.
STEPS IN THE AWARD PROCESS:
Fill out the Nomination Form (November 30, 2011 deadline)
Submit form with $300.00 nomination fee.
The regional nomination will be judged by MSQPC--The Quality Center
Staff and Baldrige-trained examiners
Regional winners will receive the Quality Cup Award and media
coverage.
WHO IS ELIGIBLE?
Awards are made to individual teams in each of six categories:
* educational institutions
* government units and agencies
* health care organizations
* manufacturing firms
* service firms
* small businesses
Both U.S. and foreign firms and organizations may nominate teams
so long as the team members are employed in the United States and
are members of the Greater Memphis Chamber. Multiple nominations are
allowed. |
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HOW TO NOMINATE? (Nomination
Form)
Nominations should be made in recognition of exemplary customer
service or for exceptionally valuable improvements in a system or
process for achieving customer satisfaction. A fully completed
official nomination form (or photocopy) along with 3 copies (4
copies total) including supporting documentation, must be submitted
for each nomination.
The nomination form asks for responses to specific
questions. Each of the questions specifies a desired length for the
response. Responses that exceed the specified length will be
considered by the judges, but will be penalized. Responses must be
typed, single-spaced on standard 8 1/2 x 11 inch paper. Additional
supporting documentation must also be typed or reproduced on
standard 8 1/2 x 11 inch paper and must comprise no more than six
pages.
The nomination must be signed by an officer or
executive of the nominating organization whose span of authority
includes the team being nominated.
An organization may nominate more than one team, but
only one team per nomination form. Each original nomination along
with three copies must be accompanied by a $300.00 nomination fee,
payable to:
Dr. Donald Fisher
MSQPC—The Quality Center,
22 North Front, Suite 200
Memphis, TN 38103.
Each original and copy should be stapled in the
upper left-hand corner – no fancy binders or sheet protectors
please.
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SUMMARY: A NOMINATION CONSISTS OF:
The fully completed nomination form and three copies, including
supporting documentation, properly signed, and each stapled in the
left-hand corner.
No more than one team per nomination form
Responses to the nomination form’s questions typed on standard 8 ½ x
11 inch paper.
No more than six additional pages of documentation, typed or
reproduced on standard 8½ x 11 inch paper.
A $300.00 nomination fee payable to MSQPC - The Quality Center, 22
North Front, Suite 200, Memphis, TN 38103.
JUDGING:
Regional judging is administered by MSQPC - The Quality Center staff
(Dr. Donald Fisher, MSQPC Executive Director/CEO, was a member of
the National RIT/USA Today Panel of Judges). Judges include quality
experts from consulting industry and universities. In the first
round of judging, each nomination is read and scored by a pair of
Baldrige-trained judges. Consensus is reached by an additional panel
of Baldrige-trained judges.
FEEDBACK:
Nominees will be provided with the judges' comments for each of the
judging criteria, but without commentary or explanation. Decisions
of the judges are final.
DEADLINE:
Nominations must be received by November 30, 2011. Please contact
Dr. Donald Fisher, 901-543-3551, for additional information. When
completed, send nominations and payment to: Dr. Donald Fisher, MSQPC
- The Quality Center, 22 North Front, Suite 200, Memphis, TN 38103. |
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