Please note: Registration is open for classes and seminars throughout the year. Below is a list of scheduled events into 2009. Use the links below to see course descriptions, location, time, or pricing information. You may register online with a Visa/Mastercard/American Express or print the registration form to fax or mail in with your check or Purchase Order. If you have any questions or need any assistance please visit our web site or contact lwistock@memphischamber.com.
Six Sigma, Root Cause Analysis, Kaizen
| Six Sigma Black Belt (4 week course) | Weeks of » January 19:February 23:March 23:April 20 |
|---|---|
| Six Sigma Green Belt (2 week course) | Weeks of » May 11:: June 08 |
| Six Sigma Champion Training | On-site scheduling available |
| Root Cause Analysis | April 2-3 and on-site scheduling available |
| Lean Office/ 5S | February 11-12 |
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ISO
| ISO 9001:2000 Internal Auditor | On-site scheduling available |
|---|---|
| Continuous Improvement for ISO 9001:2000 | On-site scheduling available |
| Management System Integration | On-site scheduling available |
| Auditing the IMS | On-site scheduling available | Responding to the ISO 9001:2008 Changes | On-site scheduling available |
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Franklin Covey Training
| Inspiring Trust | December 5 |
| 7 Habits Fundamentals | March 18, 2009 |
|---|---|
| 7 Habits of Highly Effective People | On-site scheduling available |
| 7 Habits for Managers | On-site scheduling available |
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Executive Education
| Essential Skills for Managers and Supervisors | April 28-29, 2009 |
| Time Mastery | January 28 |
|---|---|
| Strategic Planning for Balanced Results | On-site scheduling available |
| Leading Organizational Change | February 27, 2009 |
| Customer Satisfaction | November 13 |
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Baldrige
MSQPC conducts organizational assessments based on Baldrige Criteria for Performance Excellence for business organizations, educational institutions, healthcare, and not-for-profit organizations. In addition, Baldrige Award application writing and site visit consulting is available by experience Baldrige Examiners.
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PATS
Process Activated Training System® (PATS) completely re-engineers training by focusing on the individual work processes that are involved in a job. In any company, thousands of these processes take place every day. These processes are not defined by job descriptions or broad task titles, they are the individual elements that go into the successful performance of a job. By centering on the mastery of job processes, PATS simplifies the teaching and learning process. And makes on-the-job training effective, efficient, and measurable.
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Please note: All training offered on-site, please call for more information.
Quality Cup Award
The Memphis Regional Chamber presents a Quality Cup Award which is aligned with the Baldrige Award Criteria and the former RIT/USA Today Quality Cup Award. This award honors individual teams (six categories) that make exceptional contributions to their employers' quality improvement programs. The winning teams serve as regional and national role models, encouraging others to accept principles and practices that lead to continuous improvement, and customer satisfaction. The accomplishments of the 2008 Quality Cup winning teams will be recounted in an issue of Crossroads, the Memphis Regional Chamber newsletter.
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Substitutions & Cancellations: Cancellations made more than 30 days prior to the start date of any course will be charged 20% of the registration fee. Cancellations made 30 - 14 days before the course starts will be charged 50% of the registration fee.. Registrants who fail to attend are responsible for the entire course investment. No refund of fees is offered for cancellations made less than two weeks prior to the course beginning. Cancellation requests should be submitted in writing. Travel and lodging are not included in the cost. MSQPC reserves the right to make changes to any aspect of the program, agenda, speakers, dates and venue location and can also cancel events if enrollment criteria are not met, or when conditions beyond its control prevail. Every effort will be made to contact each delegate if the event is cancelled. MSQPC's liability is limited to the refund of the registration fee only. Payments received less than 10 days prior to an event should be paid with a credit card.
