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October 3, 2011
Vol 1 Issue
11 |
Challenges:
How to resist overreacting to difficult
situations
The importance of responsibility,
accountability, and commitment
How to
become a resourceful, effective manager who
quickly accomplishes goals
How to manage yourself
How to
lead others
How to unleash the potential of your
team
Solution:
FranklinCovey's The 7
Habits for Managers® workshop focuses on the
fundamentals of leading the modern, mobile
knowledge worker. Both new and experienced
managers acquire a set of tools to help them meet today's
management challenges, including conflict
resolution, prioritization, performance
management, accountability and trust, execution,
collaboration, and team and employee
development.
Workshop:
October 19-20
2011
On-site Consulting
Available
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Find the problem....Fix the
problem...Cut costs
Repetitive
problems impact customers, end users, employees,
competitiveness and profitibility. The risks
associated with repeat problems has significantly
increased. The identification of problems in most
companies is more rigorous but the ability to
solve them has not improved at the same rate.
Instant communications in the market today can
make a new product or service an instant "hit" but
that same instant communication about "problems"
with a product or service can quickly wipe out
that success.
Root Cause Analysis (RCA)...Register
your teams today.
Two-day Workshop
November 3-4, 2011
On-Site consulting services available
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LEAN SIX SIGMA
GREEN BELT CERTIFICATION
November
14-18, 2011
&
December
5-9, 2011
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RECOGNIZE YOUR
QUALITY TEAM EFFORTS
The
Mid-South Quality and Productivity Center
presents a Regional Quality Cup Award which
is aligned with the Baldrige Award Criteria and
the former RIT/USA Today Quality Cup Award. This
award honors individual teams (six categories)
that make exceptional contributions to their
employers' quality improvement programs. The
winning teams serve as regional and national role
models, encouraging others to accept principles
and practices that lead to continuous improvement
and customer satisfaction.
Awards
are made to individual teams in each of six
categories:
- educational
institutions
- government units and
agencies
- health care
organizations
- manufacturing firms
- service firms
- small businesses
Nominations
should be made in recognition of exemplary
customer service or for exceptionally valuable
improvements in a system or process for achieving
customer satisfaction.
Judges
include quality experts from consulting industry
and universities. In the first round of judging,
each nomination is read and scored by a pair of
Baldrige-trained judges. Consensus is reached by
an additional panel of Baldrige-trained
judges.
Nominees
will be provided with the judges' comments for
each of the judging criteria, but without
commentary or explanation.
Click
on the Quality Cup Award icon for more
information.
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SEMINARS
November 10,
2011
4
Disciplines of Execution
Without question, the "Four
Disciplines" process is one of
the most important things you
can do as an individual, team
member or manager.
It drives performance by giving
team members a sense of
purpose and clarity of vision
Narrow the
number of truly important
goals down to
the absolutely critical
using a
filtering tool for distinguishing
wildly important
goals from the merely important ones
Detect
misalignments with
organizational
objectives
"Clear the path" so you and
your
teammates can
succeed
Create a scoreboard to
know if you're winning
Realize your role in helping
others
keep their
commitments
Click on the Franklin
Covey
icon
above to register
November 10,
2011
On-Site Workshops
Available
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Ongoing
Events
CQE
Exam Prep
Thru
December 1, 2011
Click on the course title
for
registration
information
Contact us for
a FREE
Organizational
"Express Assessment" based on Malcom Baldrige
Criteria.
We will provide
you with feedback
within
two business days.
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Check out our
website for all 2011 courses, events, products and
services
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| http://www.nist.gov/baldrige/qe/index.cfm |
Baldrige Regional
Conferences are scheduled for:
The
24th Annual Quest for Excellence® conference, featuring
the 2011 Award recipients, will be held April 16-18,
2012, at the Marriott Wardman Park Hotel.
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