Mid-South Quality Productivity Center
22 North Front Street, Suite 200
Memphis, TN 38103
Phone: 901.543.3530 / Fax: 901.543.3510
MSQPC - The Quality Center -
is among the nation's leading
Quality and Productivity Centers
in the global marketplace.
     

Seminars by David O. Compton

Change: Leading Others
to Higher Levels of Productivity

February 24, 2011, 8:00 a.m. - 4:00 p.m.
 

     
  COURSE SUMMARY
A one day course (7 hours) group discussions, worksheets, and role plays that will provide attendees with an in-depth appreciation of the change process and skills leaders need to apply to themselves and those impacted by implementing the change. The following topics are covered:
Review the mission and vision of the organization affected
Determine what must end and how to begin the movement from the former ways
Honoring and encouraging resistance to the change
Identify the transition stage and barriers and bridges to communication for effectively crossing this stressful territory
Develop six key actions steps (“A” Factors) to assist in arriving at the new beginning
Importance of planting the change in the culture of the organization

COURSE OBJECTIVES: 
This seminar will:
* Provide understanding of the change process
* Identity elements essential for a leader to plan for effective change
* Identify resistant factors that may hinder the change implementation
* Understand that resilience is required for those affected by the change
* Apply six key action steps (“A” Factors)  to execute and institutionalize the change
 
  WHO SHOULD ATTEND:
Directors, Managers, Supervisors, project managers, team/task force leaders and others responsible for initiating and/or implementing a change within their organization.

PRE-REQUISITES:
None. Bring a current or near future change project. Attendees will use several tools such as Force Field Analysis, Hidden Resource Finder, Action Planning, Gantt Charts.

LEARNING OUTCOMES:
Participants will learn how to:
* Effectively initiate a change
* Guide those affected by the change through the process
* Use resistance to facilitate communication about the change
* Implement the change so it will become part of the culture
* Involve all levels in the change process

REQUIRED TEXTBOOK(S) AND MATERIALS:
All materials will be provided.

COURSE OUTLINE: 
The Leader’s Role
Preparation for Change
The Change Process
Ending Stage (Unfreeze)
Transition Stage
New Beginnings Stage (Refreeze)
 

  METHOD OF EVALUATION:
Through observation of assigned exercises, open questions and class discussion, attendance, and an evaluation form, the student will demonstrate his/her ability to successfully complete the required outcomes. Certificates of Attendance are given to all students who complete the 7 hours of course work. CEU credit will be assigned a grade of “S” Satisfactory.

To register call Walt Hanna 901-543-3530 or
email: Walt Hanna.
Fee: $199/$179 (Chamber discount).

 

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