Essential Skills for Managers and Supervisors
September 12-13, 2012

CHALLENGES OF EVERY LEADER:
A two-day, experientially filled, workshop that focuses on the team leader’s internal skills and external application to their team members. Two profiles, DiSC Classic and Conflict Management, provide insights for individuals to work effectively with their team. Communication, consensus and collaboration are utilized in class to develop effectiveness as leaders.
Motivation and the importance of recognition are discussed to help in meeting goals. Emphasis is on engaging team members through involving them in setting values, vision and mission for quality results.

WHO SHOULD ATTEND?
New and more experienced managers and supervisors who desire to hone their leadership skills and confidence in building an effective team.

RESULTS YOU WILL ACHIEVE!

• Renewed insight into own personality and how it impacts direct reports. Have set SMART Goals for unit.
• Identified steps for constructive feedback and delegation to implement goals.
• Greater appreciation for communication with others.
   

Date: September 12-13, 2012 Time: 8 AM-4 PM each day
Location: The Quality Center, 22 N. Front St. Ste 200, Memphis, TN 38103
Lunch & Parking pass
Fees: $399/$379 ( Chamber members), $299 for two or more from the same organization
Registration: Call 901-543-3530 or email: swilliams@memphischamber.com