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Why Emotional Intelligence?
Research has shown that "EQ" (as it is
often called) is a better predictor of success than "IQ".
Emotional Intelligence is the ability to recognize and
manage emotions (yours and others). The emotionally
intelligent person exhibits such competencies as accurate
self-assessment, self-control, empathy, and influence. The
ability to accurately assess and develop these
competencies will set your organization apart.
Why the ECITM?
"The ECI is the only instrument that
incorporates the full depth of my research and that of my
colleagues. Other instruments use the words "Emotional
Intelligence" but the ECI is the genuine article."
—Daniel Goleman, Ph.D., author of Working With Emotional
Intelligence
The ECI is a 360o instrument that assesses 20
emotional competencies corresponding with the emotional
intelligence model introduced in Daniel Goleman's Working
With Emotional Intelligence. It accommodates an unlimited
amount of raters (self, peers, bosses, employees) when it
is administered via the internet. Written comments are
also an option. The workforce audit is also very popular
when it's important to have a group/team/organization
composite.
The ECI uses 3 sources of knowledge on Emotional
Intelligence spanning 35 years of research:
Competencies: David McClelland identified that
every competency has a “tipping point” of proficiency that
separates high performers from others. For each key
behavior, the tipping point provides an attainable
development goal.
Development: Richard Boyatzis of Case Western
Reserve University has demonstrated how to develop
competencies with significant improvement sustained in
three-year follow up evaluations.
Emotional Intelligence: Daniel Goleman identified
20 emotional intelligence-based competencies that,
together, account for 67% of the measured high performance
across 181 job-specific competency models.
The ECI data is reported in two ways—individually and
organizationally:
Individually—each 20 page personalized feedback report
includes easy-to-understand instructions for interpreting
the feedback, an overview of the emotional competence
model, validation of data quality in the feedback, a
personal summary of emotional competence, and competency
details.
Organizationally—the individual ECI data rolls up to form
a Workforce Audit for a team, department, or entire
organization. The Workforce Audit includes a comprehensive
organizational summary of emotional competence, including
an overview of competency gaps for the group and
recommended strategy for closing the gaps, and competency
details.
Call 901.543.3530 for information about scheduling an
assessment with David!
Consulting Associate with The Quality Center, A
program of the Memphis Regional Chamber and Southwest
Tennessee Community College. |
