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Donald C. Fisher, Ph.D.,
has delivered Malcolm Baldrige Quality Assessments to a Head of
State; a Secretary of the Air Force, and top college officials in
the United States and abroad. Let Dr. Fisher and his staff of
quality professionals help your organization become world-class by
conducting an assessment. Contact the Mid-South Quality-Productivity
Center for a price quote regarding an assessment for your
organization!
Dr. Fisher has authored and co-authored five books which address every sector of the
economy on how to use the Malcolm Baldrige National Quality Award criteria to assess
organizations and institutions. He has advised many companies, given and received
many awards. Below are photos of five of those occasions. See who some other
satisfied Baldrige Assessment clients are!
Gate Gourmet International is a division of SwissAir of Zurich, Switzerland. Dr. Donald
C. Fisher (right) has served as an advisor for Gate Gourmet's Global quality project named
"Global Service Excellence." On a recent trip to Arbon Switzerland, Dr. Fisher
gave a presentation to managers that are participating in the global pilot group to
formalize the project. |
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In addition to Dr. Fisher's presentation,
presenters from Gate Gourmet International included Claudia Glueck (Global Manager of Quality Assurance),
Nicolas Gueissaz (Executive Vice President of Global Operations), and Henning Boysen
(President and CEO).
Dr. Patrick Fottrell, President of National University of Ireland, Galway,
accepts two of Dr. Fisher's books, Baldrige on Campus and Demystifying
Baldrige, following a Baldrige Assessment Workshop on the Ireland campus.
(Pictured are Professor Jim Gosling, Chair of Committee for Academic
Quality Improvement; Dr. Ruth Curtis, Vice President for Development
and External Affairs; Dr. Patrick Fottrell, President; Dr. Donald
Fisher;
Professor Jim Ward, Vice President for Human and Physical Resources.)
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Dr. Fisher received a certificate from Dr. Sheila Widnall, Secretary of the Air
Force at the Pentagon in Washington after serving as a senior judge for the Baldrige-based
U.S. Air Force award.
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