Who We Are

The Mid-South Quality Productivity Center (MSQPC) is a partnership of the Greater Memphis Chamber and Southwest Tennessee Community College with a mission to champion market excellence. We are also a Tennessee Board of Regents Center of Emphasis.

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Our Mission

To champion market excellence for organizations in Memphis, the Mid-South region, and globally, by offering Baldrige-based assessments, consulting, quality/productivity enhancements, corporate development and employee development.

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Upcoming Events

Mar 08

Meeting Effectiveness

As a facilitator of meetings you must 1) FOCUS in the preparation phase; 2) develop FUSION in the meeting phase and 3) identify elements of the FUTURE for the follow-up to the meeting. Consensus seeking skills and other decision-making options will help a leader make the most of meetings. Learn More and sign up »
Mar 11

Risk-Based Thinking for ISO 9001:2015

The 2015 edition of ISO 9001 replaces the requirement for preventive action with that of risk-based thinking (RBT).  While the intent is to alleviate confusion, it has actually created more due to the introduction of terminology not widely used elsewhere.  However, although it may mean greater variability in interpretation it also allows more flexibility to adapt to the context of each ... Learn More and sign up »
Apr 03

The 28th Annual Quest for Excellence® Conference

April 3-6, 2016Baltimore, MDMarriott Baltimore Waterfront Learn More and sign up »

Recent News

2015 Quality Cup Awards

Jan 27, 2016

The Mid-South Quality and Productivity Center presents a Regional Quality Cup Award which is aligned with the Baldrige Award Criteria and the former RIT/USA Today Quality Cup Award. This award honors individual teams (six categories) that make exceptional contributions to their employers’ quality improvement programs.

This years awards consisted of four Gold applicants and one Platinum applicant. 

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The 28th Annual Quest for Excellence® Conference

Jan 25, 2016

Join us on Sunday evening April 3 for the Award Ceremony in honor of the 2015 recipients. 

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