Nov 21, 2013
Robert (Bob) Fangmeyer, deputy director of the Baldrige Performance Excellence Program (BPEP) at the National Institute of Standards and Technology (NIST), has been selected to be the program’s new director. He will be only the third director to lead the BPEP since its establishment by Congress in 1987. Fangmeyer has served as acting director since his predecessor, Harry Hertz, retired in June, 2013.
Fangmeyer started with the BPEP in 1997, holding multiple positions that increased in scope and responsibility over time: staff member, supervisory business specialist, team leader, senior staff-program analyst, deputy director and acting director. He has played a leading role in the development of the Baldrige Criteria, the creation of the program’s executive fellows program, and in Baldrige international activities. Fangmeyer has helped lead the Baldrige Program’s efforts to transform its business model, business plan and organizational relationships as the program has transitioned over the past year to be fully funded by the private sector. He also has represented the program as a speaker at national and international events, and is the primary liaison to the network of Baldrige-based state and local award programs.
Prior to the BPEP, Fangmeyer worked for six years as a human resources specialist in NIST’s Office of Workforce Management. He holds a Bachelor of Arts degree in psychology from Villanova University and a Masters of Business Administration from the University of Maryland.
BPEP is managed by NIST in cooperation with the private sector. The program raises awareness about the importance of performance excellence in driving the U.S. and global economy; provides organizational assessment tools and criteria; educates leaders in all types of organizations about the practices of national role models; and recognizes them with the Baldrige Award in six categories: manufacturing, service, small business, health care, education and nonprofit. BPEP also is a partner in the Baldrige Enterprise, which includes the private-sector Baldrige Foundation, the Alliance for Performance Excellence—a body made up of the 33-plus state, local, regional and sector-specific Baldrige-based programs serving nearly all 50 states; and ASQ, an international organization promoting quality.
Thousands of organizations worldwide use the Baldrige Criteria to guide their operations, improve performance and get sustainable results. This proven improvement and innovation framework offers organizations an integrated approach to key management areas. The criteria are regularly updated to reflect the best practices from the latest validated management techniques.
The Baldrige Award, named after Malcolm Baldrige, the 26th Secretary of Commerce, is not given for specific products or services. Since 1988, 96 organizations have received the award.
Article by NIST Tech Beat: November 20, 2013
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Nov 04, 2013
MSQPC CEO PRESENTS ON BEST PRACTICES FOR CORPORATE SUSTAINABILITY AT WORLD CONFERENCE IN ABU DHABI
Memphis, Tenn.— Donald C. Fisher, Ph.D. the executive director and CEO of the Mid-South Quality Productivity Center (MSQPC) and director of the Baldrige-based Regional Memphis Chamber Quality Cup Award represented the United States at the Sheikh Khalifa Excellence Award’s Share Best Practice Conference in Abu Dhabi of the United Arab Emirates (UAE) in late September.
The conference consisted of Quality Award Administrator’s and Quality Award Winners in business excellence from around the world to present to UAE and other Middle Eastern organizations on how to succeed economically and in a sustainable and socially responsible manner.
Fisher described his time in Abu Dhabi as a unique experience, networking with people from Jordan, Saudi Arabia, Singapore, Russia, India, in addition to other parts of the world.
“The whole conference was a very elegant affair and the Awards Ceremony was held at the Emirates Palace Hotel,” Fisher said. “The best part was watching the Crown Prince (Mohammed bin Zayed Al Nahyan) give out the national quality award for Abu Dhabi.”
Fisher gave a presentation on how The Alliance for Performance Excellence supports the overall Baldrige Enterprise as a viable member which also includes the National Baldrige office, the Baldrige Foundation, and the American Society for Quality (ASQ). In addition, he presented a self-assessment process that he created for corporate sustainability, a method which aligns Baldrige Performance Excellence Criteria with the Triple Bottom Line of the Global Reporting Initiative (GRI) Index. This means the criteria for the Baldrige Award, a national honor that recognizes organizations for performance excellence, can also include the three pillars of corporate sustainability: economic, environmental and social performance.
“The conference organizers asked Quality Award Administrators from all over the world to explain how they presented the quality award for their country,” Fisher said. “Corporate sustainability is the trend for the future because it makes realistic business sense. Reducing waste and inefficiency within an organization can save money and protect the environment.”
Local Memphis companies are also benefiting from the methods in Fisher’s presentation. The City of Germantown and the Workforce Investment Network (WIN) is currently working with Fisher to create both a sustainable city government and workforce using the self-assessment process he created.
Memphis, Tenn.— Donald C. Fisher, Ph.D. the executive director and CEO of the Mid-South Quality Productivity Center (MSQPC) and director of the Baldrige-based Regional Memphis Chamber Quality Cup Award represented the United States at the Sheikh Khalifa Excellence Award’s Share Best Practice Conference in Abu Dhabi of the United Arab Emirates (UAE) in late September.
The conference consisted of Quality Award Administrator’s and Quality Award Winners in business excellence from around the world to present to UAE and other Middle Eastern organizations on how to succeed economically and in a sustainable and socially responsible manner.
Fisher described his time in Abu Dhabi as a unique experience, networking with people from Jordan, Saudi Arabia, Singapore, Russia, India, in addition to other parts of the world.
“The whole conference was a very elegant affair and the Awards Ceremony was held at the Emirates Palace Hotel,” Fisher said. “The best part was watching the Crown Prince (Mohammed bin Zayed Al Nahyan) give out the national quality award for Abu Dhabi.”
Fisher gave a presentation on how The Alliance for Performance Excellence supports the overall Baldrige Enterprise as a viable member which also includes the National Baldrige office, the Baldrige Foundation, and the American Society for Quality (ASQ). In addition, he presented a self-assessment process that he created for corporate sustainability, a method which aligns Baldrige Performance Excellence Criteria with the Triple Bottom Line of the Global Reporting Initiative (GRI) Index. This means the criteria for the Baldrige Award, a national honor that recognizes organizations for performance excellence, can also include the three pillars of corporate sustainability: economic, environmental and social performance.
“The conference organizers asked Quality Award Administrators from all over the world to explain how they presented the quality award for their country,” Fisher said. “Corporate sustainability is the trend for the future because it makes realistic business sense. Reducing waste and inefficiency within an organization can save money and protect the environment.”
Local Memphis companies are also benefiting from the methods in Fisher’s presentation. The City of Germantown and the Workforce Investment Network (WIN) is currently working with Fisher to create both a sustainable city government and workforce using the self-assessment process he created.
MSQPC is a partnership between the Greater Memphis Chamber and Southwest Tennessee Community College with a mission to champion global market excellence. MSQPC is also a Tennessee Board of Regents Center of Emphasis.
For 175 years, the Greater Memphis Chamber has been the lead economic development organization for Memphis/Shelby County, and is a private, non-profit, membership-driven organization comprised of 2,300 business enterprises, civic organizations, educational institutions and individuals.
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