Who We Are

The Mid-South Quality Productivity Center (MSQPC) is a partnership of the Greater Memphis Chamber and Southwest Tennessee Community College with a mission to champion market excellence. We are also a Tennessee Board of Regents Center of Emphasis.

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Our Mission

To champion market excellence for organizations in Memphis, the Mid-South region, and globally, by offering Baldrige-based assessments, consulting, quality/productivity enhancements, corporate development and employee development.

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Upcoming Events

Aug 11

Project Management

Registration is now open HERE Learn More and sign up »
Oct 18

Root Cause Analysis 2021

The virtual Root Cause Analysis class will meet October 18 - 21, 2021 via Zoom. Learn More and sign up »

Recent News

The Mid-South Quality/Productivity Center (MSQPC) in partnership with the Alliance for Performance Excellence

Jan 28, 2021

The Mid-South Quality/Productivity Center (MSQPC) in partnership with the Alliance for Performance Excellence, is part of a national partnership to host an event to transform local government. 

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Dr. Fisher's New Book: Corporate Pandemic Assessment: A Baldrige-based Organizational Self-Assessment to Ensure Corporate Sustainability

Jan 13, 2021

This Corporate Pandemic Assessment Manual is based on the Baldrige Performance Excellence Framework and provides a systems approach to improving your organizations performance. The book contains guidelines for conducting an Organizational Assessment for any size company and/or organization that is in the process of developing and/or revising their Corporate Pandemic Plan. The book includes a "Quick and Easy Assessment for gauging your suppliers/vendors overall performance, a Corporate Pandemic Benchmarking process, a checklist for 100 Corporate Pandemic considerations to benchmark, A guide on how to transform assessment findings into actionable strategies for a Corporate Pandemic Plan and Budget.


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