Who We Are

The Mid-South Quality Productivity Center (MSQPC) is a partnership of the Greater Memphis Chamber and Southwest Tennessee Community College with a mission to champion market excellence. We are also a Tennessee Board of Regents Center of Emphasis.

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Our Mission

To champion market excellence for organizations in Memphis, the Mid-South region, and globally, by offering Baldrige-based assessments, consulting, quality/productivity enhancements, corporate development and employee development.

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Upcoming Events

Jan 22

Leading Organizational Change

This is a practical workshop that will provide leaders a format to implement change process in their organization.  Resistance and resilience of team members will be addressed to move the change in order to implement and consolidate. Learn More and sign up »
Mar 08

Meeting Effectiveness

As a facilitator of meetings you must 1) FOCUS in the preparation phase; 2) develop FUSION in the meeting phase and 3) identify elements of the FUTURE for the follow-up to the meeting. Consensus seeking skills and other decision-making options will help a leader make the most of meetings. Learn More and sign up »
Apr 12

Communicating Effectively

Effective communications involves listening as well as speaking. When you do speak to a group, how you deliver your message plays a part in how it’s received. In the workplace, effective communication techniques can help foster positive relationships.While some people speak in generalities, others depend on details in depth to convey what they mean. The scope of communicating and the ... Learn More and sign up »

Recent News


Nov 20, 2015

Four Organizations Earn Nation's Highest Presidential Honor for Quality

The U.S. Commerce Department has named four organizations as recipients of the 2015 Malcolm Baldrige National Quality Award, the nation's highest Presidential honor for performance excellence through innovation, improvement, and visionary leadership.
The 2015 Baldrige Award recipients listed with their categories are:

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U.S. Secretary of Commerce Penny Pritzker Announces Four Recipients of 2015 Baldrige Award

Nov 18, 2015

U.S. Commerce Secretary Penny Pritzker today named four U.S. organizations as the 2015 recipients of the Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence. The honorees are recognized for their outstanding commitment to sustainable excellence through innovation, improvement and visionary leadership. This year’s recipients represent four different sectors and include a two-time winner for the seventh time in Baldrige history.           

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