Who We Are

The Mid-South Quality Productivity Center (MSQPC) is a partnership of the Greater Memphis Chamber and Southwest Tennessee Community College with a mission to champion market excellence. We are also a Tennessee Board of Regents Center of Emphasis.

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Our Mission

To champion market excellence for organizations in Memphis, the Mid-South region, and globally, by offering Baldrige-based assessments, consulting, quality/productivity enhancements, corporate development and employee development.

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Upcoming Events

Jun 21

Passion for Innovation and Entrepreneurship Workshop

Participants will learn how to conduct an in-house Baldrige-based self-assessment identifying their organization's innovative and entrepreneurial practices.  Learn More and sign up »
Aug 17

Project Management

Learn the tools required to more effectively and efficiently manage projects throughout the organization.  Primary focus is on the use of tools to effectively manage project schedules, costs, resources, risks and other key aspects of project success. Microsoft Project is used throughout the seminar to demonstrate how project management software can be used to further improve project ... Learn More and sign up »
Sep 29

Root Cause Analysis

Root Cause Analysis (RCA) Training is a two-day course filled with lectures, practices and role plays that will provide participants with an in-depth understanding of how to analyze a system in order to identify the root causes of problems.  Learn More and sign up »

Recent News

The 28th Annual Quest for Excellence® Conference

Apr 06, 2016

The 28th Annual Quest for Excellence® Conference was hosted in Baltimore, Maryland this past week at the Marriott Baltimore Waterfront. Some of the noted attendees included were our very own Dr. Donald Fisher MSQPC's CEO, Katie Rawls President/CEO of Tennessee Center in Performance Excellence (TNCPE), and Michael Dockery of FedEx Manager/National Balridge Judge. 

The Quest Conference is the official platform for Baldrige Award recipients to share their exceprional performance management practices, and Monday will begin with an opening plenary session featuring senior executives from the current Baldrige Award recipients-- MidwayUSA, CHarter School of San Diego, Charleston Area Medical Center Health Center Health System, and Mid-America Transplant. The opening plenary was followed by more than 40 concurrent sessions in which current and past Baldrige Award recipients will present their proven strategies and real-world insights.


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2015 Quality Cup Awards

Jan 27, 2016

The Mid-South Quality and Productivity Center presents a Regional Quality Cup Award which is aligned with the Baldrige Award Criteria and the former RIT/USA Today Quality Cup Award. This award honors individual teams (six categories) that make exceptional contributions to their employers’ quality improvement programs.

This years awards consisted of four Gold applicants and one Platinum applicant. 

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