Who We Are

The Mid-South Quality Productivity Center (MSQPC) is a partnership of the Greater Memphis Chamber and Southwest Tennessee Community College with a mission to champion market excellence. We are also a Tennessee Board of Regents Center of Emphasis.

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Our Mission

To champion market excellence for organizations in Memphis, the Mid-South region, and globally, by offering Baldrige-based assessments, consulting, quality/productivity enhancements, corporate development and employee development.

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Recent News

Student Kyle Swafford with Smith & Nephew Completes Lean Six Sigma Black Belt Program!

Apr 10, 2017

Lean Six Sigma is a statistical method to assist companies in improving efficiency and eliminating waste in its processes, giving those businesses new methods for defining, measuring, analyzing and controlling their operations and financials. On average, companies that have implemented Lean Six Sigma processes have improved their bottom lines by $500,000 to $1 million.

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2016 Quality Cup Award Winners! Methodist LeBonheur Healthcare

Mar 31, 2017

The Mid-South Quality and Productivity Center presents a Regional Quality Cup Award which is aligned with the Baldrige Award Criteria and the former RIT/USA Today Quality Cup Award. This award honors individual teams (six categories) that make exceptional contributions to their employers’ quality improvement programs. The winning teams serve as regional and national role models, encouraging others to accept principles and practices that lead to continuous improvement and customer satisfaction. The accomplishments of the 2017 Quality Cup winning teams will be recounted in an issue of The Chamber E-newsletter.  

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